Q: What is a Point of Sale System?
A: It is a new computerized debiting system that allows parents to pay for student lunches in advance with the ability to monitor what their child is eating.
Q: How do I put money in my child’s account?
A: There will be 4 primary ways to deposit money into your child’s account.
- You can send a check to the school office. Please make the check payable to the New Bremen Schools. Include your student’s ID number on your check. ID numbers will be available when student fees are paid, they are on student schedules for grades 7-12, and they will be available through elementary teachers on the first day for grades k-6.
- An envelope will be given to the students as their balances fall to or below $4.00. Payments will not show on accounts until the following business day so please plan accordingly.
- You can mail a check to the school office located at 901 E. Monroe St. for the high school or 202-210 S. Walnut St. for the JH and elementary. Please make the check payable to New Bremen Schools. An envelope will be given to the students as their balances fall to or below $4.00. Payments will not show on accounts until the following business day so please plan accordingly.
- You can make payment with a transfer of money from your checking account to the student’s lunch account via ACH draft through the Food Service Solution’s website (www.myschoolaccount.com). You will need to create a parent account the first time you visit the site. You will also need your child’s student ID number to list them under your account. There will be a $2.00 fee applied for this method of payment. Payments will not show on accounts until the following business day so please plan accordingly.
- Cash payments can be accepted at the offices at each school in the lunch deposit boxes. If you provide your student cash for lunch purchasing they must completely fill out a yellow lunch envelope with their name, identification number, grade, and the amount enclosed at the time of deposit.
Q: How does my child use his/her account?
A: There will be a pin number machine in the cafeteria by the cashier station. Students will enter the number which prompts a picture ID to come up as well as the account balance. The food service cashier will enter the food purchased on a touch screen computer terminal and the program automatically subtracts and computes the current balance.
Q: Will cash still be accepted?
A: Yes; however, to keep the lunch line moving, we prefer payment in the morning prior to the start of school.
Q: What happens when my account runs low?
A: The cashier will hand the student/teacher a payment envelope, indicating that the account is getting low. Parents can also sign up for low balance email reminders at www.myschoolaccount.com
Q: How do I know what my child is eating?
A: You will be able to view up to a month’s worth of transactions by viewing the transaction history page on (www.myschoolaccount.com). This will allow you to view all of the transactions, including payments that have been made within the last 30 days of your child’s account. You will need to create a parent account the first time you visit this site and you will need your child’s student ID number.
Q: What happens if the student cannot remember their student ID?
A: The cashier can look up the student account by the last name and the picture ID will come up for verification.
Q: My child receives a lunch at a ‘reduced’ or ‘free’ rate. How will this work?
A: All information regarding students receiving a free or reduced lunch is downloaded into the system. All students will access their accounts in the same way, so students qualified for free or reduced lunch cannot be identified by anyone other than the food service cashier. A parent may choose to put money into the student’s account for a la carte use.
Q. Can I place a restriction on my child’s account?
A. Yes you can – please mark the deposit envelope (available at each school’s office) with “lunch only” and your funds will only allow your student to buy lunch. No ala carte items can be purchased (this includes water) once this restriction is placed into the system. The lunch consists of the daily menu selections (menu available on the school’s webpage.) and a milk.
Q. What is an ala carte item?
A. An ala carte item is any beverage, alternate side dish, extra entrée, cookies, or snacks that are not included with the lunch of the day. Daily lunch includes an entrée, sides of fruit, vegetable, and milk. If additional milk is purchased that is an ala carte extra. If your child packs a lunch and only purchases milk, this is an ala carte item.
Q. What if my child has an allergy?
A. Please contact the food service department. An alert message will be added to your child’s account so that we may caution your student from purchasing foods containing potential allergens.
Q: Will this speed up the lunch line?
A: Yes - after the initial period the system should expedite the lunch line.
Q: What happens at the end of the school year?
A: Funds in the account will be rolled over to the next year or transferred to a sibling account. If need be, money can be refunded by providing a written request to the food service department.
Q: What if I move and have money in the system?
A: You may request a refund by providing a written request to the food service department. |